Back in August when the recession was still kicking my butt, I was trying to figure out what could I do to generate more business. The recession was hurting my guest also.... hmm what to do? One of my girls said something about a lunch punch card, "ya know something our guest could use after so many times, giving them something". Really could this work? would our loyal guest use them? I talked to my printer, told him what I was looking for and in October our Breakfast/lunch punch cards were born. A bright red cheery card with 10 gold stars on them. Every time a guest visits they receive a punch, a heart whole punch! The little red cards have generated not only business, they have created excitement. I have had soo much fun when I get to punch that 10 star and I get to buy my guest their meal. Through the grill u will hear the girls yell WOOHOO, they get excited for our guest when its their free meal. I feel that I get to honor my guest and buy their meal, its my way to say "Thank You". Since the end of October the CIG has handed out over 2000 cards, WOW its so exciting it makes me GIDDY!!!! Some of my loyal guest will not use them, I guess they feel as though they are taking something from me, others on their 10 punch order a steak, salad, sides... the whole works, which is wonderful thats what they are for.... to make them feel special. One day I had a group of 4 regulars come in, they asked to see me, as I approached the table they all had their cards out, today would be ALL of their 10 punches. I told them how Awesome that their lunch was on me, I was obviously more excited than they were......OK, whats up guys... "Could I afford all of their cards today, did they need to take turns using them? This is why I LOVE my guest. That's when I told them everytime I punch a card I'm giving u my heart (heart hole punch, get it,I know pretty cheesy, but that's me) I love these cards, if I'm frustrated, I tell them I cant wait to punch them, if they are trying to coax one of the girls to give them mutliple punches we came up with the phrase "Fraudulent punch carding" direct result...termination not really, but they love to hear it. On Mondays in January it was double punch days and boy was there alot of punching going on. This little red card I have come to love, everyday I sit in the quiet of my office and I get to see how many meals I had the honor of buying, usually between 20 and 30 a day, I just feel its the coolest thing ever. Are they a pain for my girls? YES. When the line is out the door and I'm telling them "Drop tickets and move tables", they are busy punching cards and sharing excitement for every guest. What an amazing blessing, out of a recession and a great need, this little card has brought so much joy probably more to me than my guest. Tomorrow I will tell another guest "When I punch u I give u my heart" I mean it, life is full of little blessings and this card has brought many!!!!
Back in August when the recession was still kicking my butt, I was trying to figure out what could I do to generate more business. The recession was hurting my guest also.... hmm what to do? One of my girls said something about a lunch punch card, "ya know something our guest could use after so many times, giving them something". Really could this work? would our loyal guest use them? I talked to my printer, told him what I was looking for and in October our Breakfast/lunch punch cards were born. A bright red cheery card with 10 gold stars on them. Every time a guest visits they receive a punch, a heart whole punch! The little red cards have generated not only business, they have created excitement. I have had soo much fun when I get to punch that 10 star and I get to buy my guest their meal. Through the grill u will hear the girls yell WOOHOO, they get excited for our guest when its their free meal. I feel that I get to honor my guest and buy their meal, its my way to say "Thank You". Since the end of October the CIG has handed out over 2000 cards, WOW its so exciting it makes me GIDDY!!!! Some of my loyal guest will not use them, I guess they feel as though they are taking something from me, others on their 10 punch order a steak, salad, sides... the whole works, which is wonderful thats what they are for.... to make them feel special. One day I had a group of 4 regulars come in, they asked to see me, as I approached the table they all had their cards out, today would be ALL of their 10 punches. I told them how Awesome that their lunch was on me, I was obviously more excited than they were......OK, whats up guys... "Could I afford all of their cards today, did they need to take turns using them? This is why I LOVE my guest. That's when I told them everytime I punch a card I'm giving u my heart (heart hole punch, get it,I know pretty cheesy, but that's me) I love these cards, if I'm frustrated, I tell them I cant wait to punch them, if they are trying to coax one of the girls to give them mutliple punches we came up with the phrase "Fraudulent punch carding" direct result...termination not really, but they love to hear it. On Mondays in January it was double punch days and boy was there alot of punching going on. This little red card I have come to love, everyday I sit in the quiet of my office and I get to see how many meals I had the honor of buying, usually between 20 and 30 a day, I just feel its the coolest thing ever. Are they a pain for my girls? YES. When the line is out the door and I'm telling them "Drop tickets and move tables", they are busy punching cards and sharing excitement for every guest. What an amazing blessing, out of a recession and a great need, this little card has brought so much joy probably more to me than my guest. Tomorrow I will tell another guest "When I punch u I give u my heart" I mean it, life is full of little blessings and this card has brought many!!!!
2 Comments
EDDIE
1/5/2012 10:23:18 pm
GREAT FOOD , BEAUTIFUL PEOPLE,NO BETTER PLACE TO BE.
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Manuel Franco
9/14/2023 01:02:11 am
I just want to say Thank You to everyone who supported me through the years. My name is Manuel Franco, New Berlin, Wisconsin. My story of how I won the Powerball lottery of $768.4M is a bit of a tale. I have been playing Powerball tickets for 6 years now since I turned 18. I bought my first ticket on my 18 birthday. I was feeling very lucky that day because I had contacted Dr. Odunga Michael to help me with the winning Powerball numbers. I really had that great great feeling that I looked at the camera wanting to wink at it. I only did a tiny part of it and trusted him. He gave me the numbers after I played a couple other tickets along with it for $10. I checked my ticket after the winnings came online and saw the numbers were correct including the Power play. I screamed for about 10 minutes because it felt like a dream. I had won $768.4M. You can check my winning testimony with the lottery officials just with my name search. Thank you Dr Odunga. Well, his email is [email protected] and you can also call or Whats-app him at +2348167159012 so you guys can contact him
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AuthorI opened the Cast Iron Grill in October 2007. Lots of changes have happened in the last 5 1/2 years. The CIG started with 55 seats in an office building located at 18th and K. After five years, we were bursting at the seams with now 167 seats, and 24 wonderful co-workers working on top of eachother to make it happen. 2012 the Lord chose a different journey for the CIG. We relocated the CIG and opened our doors on January 2nd, 2013, just four blocks away from the old location! It has changed my world completely! All of these stories are the happenings of the people and the joy and celebration that make the CIG what it is. Archives
May 2014
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