Clear Eyes Full, Hearts Can't Lose
Good Morning!! 11:45 am on Friday the CIG is full and we are on a wait....we are still down a fry cook and missing a server, I could feel it in my bones, it was going to be a rough one. The week had been a gift from our heavenly father, every shift Monday thru Thursday had run fantastic and then the wheels fell off......when I come off the floor and end up in the kitchen for an hour, the CIG is in trouble. Ticket times running 20 to 25 minutes ,orders being called out wrong and an issue had happened that now had cold food going out, I look up from plating food and one of my girls has tears running down her face....her tables were not so kind for all of the issues going on(completely understandable) I stop what I am doing, I grab and hug her...."It is ok, it is a bad day at the CIG,we will get through it, the next day will be better...go back at there buy their lunch, smile, apologize and apologize that I cannot personally go talk to them.....we are a little buried and I cannot leave the kitchen!" Welcome to the crazy world of the restaurant business and even when it is bad, and I mean bad.... I love it because when we get it right there is no better feeling. We had plans to open on Friday nights come February 1st, meaning this Friday.... with much prayer and conversations with those close to me I have decided to postpone Friday nights until I can get a handle on daily operations. My heavenly Father has blessed the CIG beyond my wildest dreams, but I am not honoring what he gave me if I can not run it the right way ALL the time.... my guest deserve the best of us every time the doors are open. Happy Beautiful Monday yall.....my staff is amazing and they working extremely hard to get it right but I feel Friday nights are too much for them and me right now. All of us at the CIG take our job very seriously but we have big sense of humors.....Friday when we closed the doors I am talking to all of the girls trying to find out who all was mad, how many tables we bought and who will not come back, all the time assuring them they did great job.... Alysha says something to one of her guest that still cracks me up.... he was asking her for his check, he was being very sweet but let's her know he may be a little late back to work, as she is handing him his check she ask" Do you want me to write you a note to get you back into work so you do not get in trouble?"......The whole table laughed at her remark and she made a bad situation a little better with humor...... Our heavenly father is in control and I know he brought me to it he will bring me through it but I have to make the right decisions. Nights at the CIG will come but right now we are going to work on getting breakfast and lunch right. Failure and wallering in our mistakes is not an option and so we swing back our doors today for breakfast and lunch learning from Friday and looking forward to a great week of ......of awesome food, lots of hugs, big deep belly laughter and cheeky servers. The CIG is learning it is not about falling, because we all do that ,but it is how we get up that counts!! I will remember my favorite phrase as I guide this great place he has given me..."Clear eyes full, hearts cant loose"!!!
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I opened the Cast Iron Grill in October 2007. Lots of changes have happened in the last 5 1/2 years. The CIG started with 55 seats in an office building located at 18th and K. After five years, we were bursting at the seams with now 167 seats, and 24 wonderful co-workers working on top of eachother to make it happen. 2012 the Lord chose a different journey for the CIG. We relocated the CIG and opened our doors on January 2nd, 2013, just four blocks away from the old location! It has changed my world completely! All of these stories are the happenings of the people and the joy and celebration that make the CIG what it is.